NEEDS ASSESSMENT
In order to meet our customers special requirements such as the need for specific operations or special characteristics of a load we have to deal with, we are often required to operate under particular conditions and to find complex and specific technical solutions.
When this happens our experienced technical and sales teams identify and advise on the most appropriate and safest solution. Our aim is to provide our customers with the best services at all times.
These are the simple steps our company follows in order to find the best solution in both lifting and handling requirements:
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Our marketing experts identify customers real needs.
Requirement analysis.
Technical study.
Technical and financial proposal.
ENGINEERING AND DESIGN
Our Engineering Department constantly incorporates state of the art technology to offer a complete range of advanced solutions. We occasionally perform simulation tests to improve our profitability ratios.
Thanks to technology, our Engineering Department can perform fatigue tests by which we can anticipate potential problems and avoid them.
MANUFACTURING
Once the diagnostic and solution design stages are completed and after having accepted the financial proposal, we manufacture our products according to current international standards, with first class certified materials and with highly qualified and officially approved for manufacturing processes staff.
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Quality controls at all the stages of the manufacturing process.
Finished product testing.
Traceability procedures.
INSTALLATION
In turnkey sales we assemble the equipment at our customers facilities.
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Assembly and start up service.
Wear-fatigue tests.
Training in use, management and keeping.
AFTER SALES SERVICE
Vicinay Cemvisa is equipped with an excellent Technical Assistance Service authorized to undertaking after-sales maintenance
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Spare parts management.
Preventive maintenance.
Equipment adaptation to comply with current applicable regulations.
Repair.
